Home RECRUITMENT Shelter Program Assistant at Mercy Corps Nigeria

Shelter Program Assistant at Mercy Corps Nigeria

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action helping people triumph over adversity and build stronger communities from within. Now, and for the future.

We are recruiting to fill the position below:

Job Title: Shelter Program Assistant

Requisition Number: SHELT004472
Location: Maiduguri, Borno
Employment Type: Full-time, Regular.
Job Category: Programming

General Position Summary

  • The Shelter Program Assistant to directly assist Shelter Program Officer and support the field shelter teams in Jere, Borno state, under THRIVE programs.
  • This position has an interface with Mercy Corps’ operations & finance departments, field management, team leader, protection & gender and MEL internally and SC/CCCM sector, LGA level stakeholders and service contractors externally.

Essential Job Responsibilities

  • Assisting the shelter technical team in facilitating community consultation sessions for shelter and Settlements interventions.
  • Engaging with target participants, CRCs/CRGs to consult their shelter & settlements training and orientation needs.
  • Planning with technical trainers within team to meet the shelter and settlements related training / orientation needs.
  • Mobilizing communities to schedule the training sessions and facilitate the sessions.
  • Sourcing relevant IEC materials from specific sectors, other similar programs to get the approvals for printing out and distribution for the orientation sessions for settlements in and outside camps.
  • Compiling and sharing with communities the good and bad practices in terms of fire safety, O&M for shelters and use of NFIs and DRR in shelters and settlements.
  • Identification of volunteer community trainers and facilitators to train them for step down session.
  • Rollout the community campaigns on DRR, Fire safety, energy efficient stoves use and operation.
  • Preparing the training materials and manuals in consultation with the technical team
  • Responsible for reporting the community training component session to Shelter Sector Coordinator on weekly basis.
  • Assisting coordinator for procurement of IEC materials and distribution
  • Preparing and sharing community training calendar with the team to ensure the technical team aware and available to deliver the sessions.
  • Acting as focal point for the outsourced trainings i.e. mud blocks stabilization and another training to plan and support the consultant in delivering the agreed sessions.

Organizational Learning:

  • As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

  • Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.


  • Reports Directly To: Shelter Program Officers
  • Works Directly With: Finance, MEL, Operation, Shelter Team, Field Manager, Program Managers/Directors, Program Quality and Development.

Knowledge and Experience

  • BA/S in Civil Engineering, or other relevant field
  • 1-2 years’ experience working with NGOs.
  • Experience in community trainings and orientations
  • Fluency in both verbal and written English highly preferred. Fluency in Kanuri is required.
  • Multi-tasking, coordination, organization, prioritization skills essential.
  • MS Office utilities skills
  • Ability to work independently and cooperatively with team members required.
  • Ability to work under pressure.
  • Strong interpersonal, intercultural, presentational and communication skills.

Success Factor:

  • The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building. S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
  • Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
  • Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps’ policies, procedures, and values at all times and in all in-country venues.

Diversity, Equity & Inclusion:

  • Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
  • We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
  • We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

  • Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
  • We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
  • We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

  • Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
  • We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
  • As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Application Closing Date
8th December, 2023.

Method of Application
Interested and qualified candidates should:
Click here to apply online


  • Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
  • Female candidates who are qualified are strongly encouraged to apply.